Refund Policy

We offer a 60-day refund policy for your first order of Regulate & Restore, so you can try it with confidence. You have 60 days from the date of receiving your item to request a refund. This policy applies to your initial purchase only.

To request a refund, contact us at hello@tryalival.com or fill out the form at tryalival.com/pages/contact-us.

If your refund request is accepted, we'll process a refund back to your original payment method. You do not need to send the product back to us.

You will receive a full refund for the value of your order, less $5 to help cover processing costs. Please note that any original shipping charges, if applicable, are non-refundable.

You can always reach us with refund questions at hello@tryalival.com or via our contact form.

Damages and Issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or incorrect, so we can evaluate the issue and make it right.

Subscription Management

We do not cancel subscriptions on behalf of customers. We provide an always-available account portal where you can manage your subscription with just a few easy steps.